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You can withdraw from the contract, i.e. return the goods without listing a reason, within 14 days. The withdrawal period shall end fourteen days after the day on which the goods were taken over by you in person or by a person authorized by you. The right to withdraw from the contract applies only to purchases made in the e-shop of Muziker, a.s. and does not apply to purchases in our network of brick-and-mortar stores.
Members of the Muziker Smile loyalty program are entitled to an extended withdrawal period.
By law, the right of withdrawal from the contract can be exercised within 14 days. However, for customers who are members of the Muziker Smile loyalty program, this period is extended, up to 30 days.
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